Thank you for choosing Spheren LLC. We are committed to providing the highest quality products and services. If you are not satisfied with our products, here is our return and refund policy:
Return conditions:
Return time limit: You can request a return within 30 days from the date of purchase. Item condition: The returned item must be unused, fully packaged, and in the same condition as when you received it. Proof of purchase: Please provide proof of purchase when returning the item. Return process:
Contact us: If you need to return an item, please contact us at porcelain@spherenfloor.com or +1 856-930-8619 and we will provide specific return instructions. Returning the item: Please send the item back to the following address according to the instructions we provide: 93 Lewis Ave Apt 7G, Brooklyn, NY 11206. Return inspection: After we receive the returned item, we will inspect the condition of the item. Refund:
Refund method: Once the item is confirmed to be eligible for return, we will refund your original payment method. Processing Time: Refunds will be processed within 5 business days of receipt and inspection of the returned merchandise. Note: Custom items are not eligible for the return policy. All sales on custom items are final and non-refundable.
We want you to be satisfied with your tile purchase. If you have any questions, please feel free to contact us. For more information, please visit our website: spherenfloor.com.
